Cookie Policy
Last updated: October 23, 2026
This policy explains the cookies and similar browser storage Psstly uses on psstly.app and in the Psstly chat on other websites. Psstly is a free, non-commercial hobby project run from New York.
The short version
We only use essential cookies and storage that Psstly needs to work, like keeping you signed in and remembering your chat. We don’t use advertising, analytics, social media, or tracking cookies, and we don’t let anyone else put them on our site. Because everything we use is essential, there’s nothing to opt in or out of, so we show a notice instead of asking for consent.
What we use
| Name | Why | Type | How long |
|---|---|---|---|
Firebase sign-in data (IndexedDB: firebaseLocalStorageDb) | Keeps you signed in to the dashboard, and gives chat visitors an anonymous ID so their conversation works. | Browser storage | Until you sign out or clear it |
psstly_discord_state, psstly_discord_next | Protects "Continue with Discord" sign-in from forgery and returns you to the right page. | Cookie | 10 minutes |
psstly_notice_v1 | Remembers that you closed the cookie notice. | Browser storage | Until you clear it |
psstly_alerts | Remembers whether you turned on dashboard sound and desktop alerts. | Browser storage | Until you clear it |
support_chat_* | Remembers your open chat with a website. | Browser storage (in the chat) | Until the chat ends or you clear it |
support_history_* | Lists your previous chats with a website on this device. | Browser storage (in the chat) | Until you clear it |
support_visitor_* | Remembers the name and email you typed in a chat, so you don't have to type them again. | Browser storage (in the chat) | Until you clear it |
support_ticket_* | Remembers the reference number of a message you left. | Browser storage (in the chat) | Until you clear it |
support_muted | Remembers whether you turned chat sounds off. | Browser storage (in the chat) | Until you clear it |
psstly_greeting_* | Stops a website's pop-up greeting from showing more than once per visit. | Session storage (on the website) | Until you close the tab |
Names ending in * include the website’s ID, so each website you chat with is remembered separately.
The chat on other websites
When a website uses the Psstly chat, the chat window runs from psstly.app and uses the storage listed above as “in the chat.” Many browsers keep this separate for each website you visit. The website itself may use its own cookies, which its own policies cover.
Fonts and other outside services
Our fonts are hosted on our own site, so loading a page doesn’t contact Google Fonts. Our hosting provider (Vercel) and database provider (Google Firebase) process technical data such as your IP address to deliver the service, as described in our Privacy Policy; they don’t set advertising cookies through Psstly.
How to control or delete them
You can delete cookies and site data at any time in your browser settings (look for “Cookies and site data” or “Clear browsing data”). If you do, you’ll be signed out and chats will start fresh on that device. Blocking them entirely will stop sign-in and the chat from working.
Do Not Track and Global Privacy Control
Because we don’t track you across sites or sell or share your information for advertising, there’s nothing extra for these signals to turn off. You’re treated the same either way.
Changes and contact
If we ever add a non-essential cookie, we’ll update this page and ask for your consent first. Questions: support@psstly.app.